Frequently Asked Questions

Here are answers to questions we are asked most often.  

Please feel free to call us toll-free at 866-815-9501 should you have a different question, or complete our contact form. We would be happy to assist you.

 

Am I able to make my gift by phone?

Yes, please call us toll-free at 866-815-9501.

Am I able to mail my donation to you?

Yes, please print out and complete this downloadable form and mail it to:

Memorial Sloan Kettering Cancer Center
P.O. Box 5028
Hagerstown, MD 21741-5028 

I am moving, and would like to continue to receive mail at my new address.  How do I update my address?  

We would be happy to help you with that change of address, please call us toll-free at 866-815-9501 or email development@mskcc.org with your full name, old address, new address, and the effective date of the move.  

Will I receive a tax receipt for my donation?

Yes, online donations will receive an emailed acknowledgment right after the gift is processed.  Mailed donations will receive an acknowledgment in the mail within 15 days once the gift is processed.

I cannot find the tax acknowledgement letter you sent me.  How do I receive a replacement?

We would be happy to send you a duplicate copy, please call us toll-free at
866-815-9501 or email us at development@mskcc.org. Be sure to include your full name and complete mailing address, as well as the date and amount of your donation, in your email so that we can properly locate you in our database.

What is the MSK Tax ID#?

13-1924236

How can I learn more about gifts through wills, gift annuities, IRAs, real estate?

Please call us toll-free at 800-688-1827 or email us at plannedgiving@mskcc.org.

How can I learn more about Giving Pages or Special Occasion Giving?

Please call us toll-free at 800-585-4118 or email us at annualgifts@mskcc.org.

How can I set up a gift made in memory of a loved one?  What language can be used in an obituary?

Gifts made in memory of a loved one can support research or patient care initiatives at MSK. Please call us toll-free at 800-585-4118 or email us at annualgifts@mskcc.org for more information.

The following is suggested language for an obituary or other tribute:

In lieu of flowers, please send donations in memory of [NAME] to Memorial Sloan Kettering Cancer Center Office of Development at P.O. Box 27106, New York, NY 10087.”
Donations may be made out to “Memorial Sloan Kettering.” Please indicate the name of the honoree in the memo line of the check.

Gifts may also be made online. Visit our Giving Pages to learn how to create an online Giving Page in tribute to a loved one.

How can I learn more about the Matching Gift program?

Please call us at 800-585-4118 or email us at matchinggift@mskcc.org.

How can I learn more about donating Gifts-in-Kind?

Please call Marianna Plummer at 646-227-3175, email her at plummerm@mskcc.org or read our helpful tips.

How will my donation appear on my credit card statement?

Your transaction will appear as "MSK 855-718-4054" on your credit card statement.

Where can I access the most recent Annual Report?

Read, download or request a hard copy of the Annual Report.

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