Join Us in Thanking Our Team

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"Our family wants to give thanks for all the people who assisted Elaine Weston from Tuesday September 15 through September 18! From the time we pulled up to urgent care she physically couldn’t get out of car, two MSK employees on way home stopped to assist, to discharge staff assisting to bring her home, everyone had her back! Nurse Pia Worrell, the care and attention to my wife will never be forgotten, thank you!"

"Accolades to my entire team at MSK! My care throughout the surgery and recovery process has been stellar. Each person I've encountered has been extremely attentive, present and skilled at their job. I am inspired by the culture of compassion and care at MSK. Thank you all for what you do! With great regard, Jan"

"I have been going to the Basking Ridge facility for a number of years and want to give a shout out to 2 wonderful employees: Chris in MRI has made me feel cared for time and time again. I'm quite afraid of the MRI process. The holding your breath can be quite unnerving and Chris and his team make the process so very comfortable. I know he sees many patients, but I always feel like I get special treatment. Kaye (or K...not sure) in Lab that does blood testing. I am very afraid of blood being taken from my hand, but my protocol says that I must. It can be a very painful experience. Kaye made me feel like I was in the best of hands and she was right. The procedure was very gentle and her bedside manner was so lovely. We giggled a lot. While I find all of the staff lovely for the most part, I wanted to give these 2 the recognition they deserve."

"I am incredibly grateful to the entire team at Memorial Sloan Kettering who cared for me throughout my surgery and hospital stay. I felt very fortunate to have such an excellent surgeon, Dr. Widmar, and such a wonderful care team. But I especially want to recognize my RNs, **Adrienne and Emmy**, who took care of me for the majority of my stay. Going through a major surgery and everything that comes with it can be overwhelming, frightening, and emotionally exhausting. Adrienne and Emmy made that experience so much easier for me. They were incredibly kind, caring, compassionate, and genuinely down-to-earth. They never made me feel like I was just another patient or another task on their list. What meant so much to me was that they took the time to actually listen. They were always there to answer my questions and care for me, but they also took the time to talk with me about things that had nothing to do with my medical care. Those little conversations and moments of genuine human connection meant more to me than they probably realize. They are truly special people, and I believe the care they give goes far beyond their clinical responsibilities. Their compassion, warmth, and kindness helped me feel safe and supported during a very vulnerable time, and I truly believe they contributed to helping me heal and get on my way toward recovery. Adrienne and Emmy, thank you for everything you did for me. I will never forget the kindness you showed me during one of the most difficult experiences of my life. MSK is incredibly lucky to have you both. ❤️ -Marianne"

"The staff and nurses at MSK are cut from a special cloth. Exceptionally knowledgeable and caring. Thank you to everyone who helped me feel cared for and safe during one of the hardest times of my life. "

"Being an employee and now a patient of MSK AND traveling across multiple MSK sites - it's clear how wonderful the workers at MSK really are. EVERYONE from dietary to Techs to Nurses and beyond were all so patient, kind and caring towards me and worked with a synchronicity that I do not see in other hospitals. BIG SHOUT OUT to the Techs David and Judith, RNs Katie, Grace and Cami and everyone on M19 who showed such tremendous care and made me feel at home. XOXO"

"I wanted to thank Maxine who works in imaging/medical records on the 2nd floor. I came to get records for my mom but didn’t have the proper forms. She went out of her way to help me and provided me with additional support for my mom to get back into the portal. She was warm, knowledgeable and very helpful. I wanted to say you are lucky to have a staff person like that! Thank you Maxine !"

"Kudos to Latoya Aiken who far exceeded my expectations in helping me just now to reschedule several appointments due to a sudden conflict. I am very grateful for Latoya's perseverance and positive attitude to make the scheduling changes. Thank you Latoya!"

"Kudos to Latoya Aiken who far exceeded my expectations in helping me just now to reschedule several appointments due to a sudden conflict. I am very grateful for Latoya's perseverance and positive attitude to make the scheduling changes. Thank you Latoya!"

"Vallon Spense is in the perfect job! I could not ask for a more professional, knowledgeable, kimd and reassuring individual when dealing with some stressful decisions! Thank You Vallon!"

"Vallon Spense is in the perfect job! I could not ask for a more professional, knowledgeable, kimd and reassuring individual when dealing with some stressful decisions! Thank You Vallon!"

"I would like to take a moment to recognize Eliot Espinal, Radiation Oncology Medical Coordinator. Eliot went above and beyond to secure information regarding the status of my husband‘s testing. What was supposed to be a one hour procedure, unfortunately ran much longer. Eliot made several phone calls and connected me with the people caring for my husband. He asked if there was anything else I needed, even offering to turn the coffee machine back on!! At the end of a long evening, in a desolate waiting room, Eliot was a helpful and reassuring person. A simple gesture done with great compassion. Thank you so much!! "

"Hello. My name is Greg Baiocchi ( 9/8/57). I had major neck dissection surgery at MSK on May 18th for metastatic thyroid cancer. This was my second surgery at MSK. I cannot thank ALL the staff enough for the excellent care I received. Starting with my amazing surgeon, Dr. K. Tam. He is a true “maestro” leading a well tuned orchestra. Sweet music! He is skilled and compassionate. A true gift to his patients! To his support staff; Dr. Hintze, Katharine Freudenberg, Megan Graham, floor nurses; Kaia, Lauren K., Andy L., Vanessa, and Kiruthyagini S. They were all great. To Lotus Yam from ST who reassured me that my voice and swelling would improve. To Lisa Keller for her ongoing support and guidance. To the patient care aides and food service. All were professional and caring. As a pediatric oncology social worker for 35 years I knew what it was like for families when they received exceptional care. Not as easy when “ shoe is on a different foot” as that recipient of care. I have high expectations too and those expectations were met and surpassed. Thank you again for all you did for me and I know you will continue to do so for the many patients to follow! "

"To the Incredible Team at Memorial Sloan Kettering, I am writing to express my deepest appreciation for the extraordinary care you provided during my treatment. Even though the medical outcomes were not what we had hoped for, the incredible kindness you showed me every single day made a profound difference. When I first walked through your doors, I felt incredibly anxious. Your warmth, patience, and compassion put me and my family at ease. You did not just treat my cancer, but cared for me as a person with dignity and respect. Thank you for always listening to my questions (and my stories), comforting me through the hardest moments, and making the difficult days brighter. Your dedication brought us peace during a very challenging time. You will always hold a special place in my heart. With sincere thanks, John & Candy Gabel, and family "

"To those who solicit feedback, please accept the following words of praise: MSK's team of professionals has shown incredible dedication and initiative over recent months in helping my husband obtain a targeted therapy (Futibatinib) that had been denied by insurance. The hurdle posed by the insurance company came out of the blue and was not just unexpected but also frustrating and baffling, given that my husband had been receiving this targeted therapy since December 2023 via insurance. After several months in the first part of 2026 of appeals to the insurance company and efforts to identify other possible solutions, success was finally achieved through a combined effort by Dr. Eileen O'Reilly, Tiffany, Michelle and others on Dr. O'Reilly's clinical team, and also by Lucia Rivera, an MSK Senior Patient Financial Navigator. That group succeeded in ensuring that my husband would continue to receive this targeted therapy. We are grateful for the team's ongoing commitment, persistence and initiative. As our efforts moved ahead, Lucia Rivera was particularly fantastic. She was relentless in pursing every possible lead, and she was incredibly professional and proactive in keeping my husband and me updated on where things stood. MSK 's comprehensive approach to patient care is outstanding and a real blessing. Gratefully and Sincerely, Marla "

"I want to express my sincere gratitude for the outstanding care that Dr. Richard Wong, the surgical team, the anesthesia team and the nursing team provided. Your clinical expertise, patience, and genuine compassion did not go unnoticed. You took the time to explain each step, respond to concerns, and ensure comfort at every stage. That level of dedication made a meaningful difference in both recovery and overall experience. I especially want to highlight the superb care that I received from my post-op nurse, Catriona Slattery. She is compassionate, caring and attentive. She anticipated my recovery needs and made the post-op recovery a smooth and comfortable process. She is the best and the epitome of excellence in nursing care. With warmest regards, Judy Wu"

"I’m not sure this is the right place but I wanted to say thank you to Aida my MRI tech at the Evelyn Lauder breast center. I was there this morning, 3/30, for an MRI. I’ve had bad experiences at other medical facilities in an MRI so I was quite anxious. She was kind, compassionate and made sure I was comfortable the whole time. It was a night and day experience. I wanted to make sure she was recognized! "

"I spent 13 days on the 15th floor recovering from abdominal surgery, which were the most trying days of my life. The care and support from the nurses and patient care staff was exceptional and the reason I I was able to recover. With sincerest gratitude and appreciation I thank all who helped me including Amanda, Katie, Allison, Debbie, Juanito, Glendacy,, Allison, Nana, Arielle, and Katerina. "

"My husband was admitted to MSK on March 12th for a lobectomy. After recovery room was sent to 17-21B. His nurse for the 13th and 14th was Andy Liu. We both want to take this opportunity to let you know what a wonderful job Andy did for us. He was not only profession but caring and courteous. Andy made Tom's stay at MSK almost enjoyable. He put my mind at ease knowing Tom was in good hands when I was not there with him. You are lucky to have such a wonderful employee at MSK. Sincerely, Sheila Fitzgerald"

"Hello, I am writing to formally recognize the extraordinary service of Patricia Taddeo. My mother, Elena Aguirre, was scheduled for surgery in January, but we were caught in an exhausting cycle of insurance delays between Horizon and Turning Point. Between member ID changes and authorizations being "cancelled" without explanation, the process was a nightmare. My mother was in significant pain, and the surgery had to be postponed twice. During this incredibly stressful time, Patricia was our lifeline. She didn't just check in; she called our family every single morning and every afternoon. She never let a Friday pass without giving us a final update before the weekend. Her persistence was the only thing that kept us going when it felt like the insurance system had failed us. When the authorization finally went through, Patricia called us before she even notified the surgical team because she wanted to be the one to give us that peace of mind. She dedicated herself to my mother's case when it felt like no one else cared. Our family is forever grateful for Patricia’s tireless dedication. She deserves the highest recognition for her compassion and work ethic. Sincerely, The Aguirre Family "